1. Introduction Lenders.ng (“we,” “us,” or “our”) is a loan comparison and recommendation platform that connects users with lending companies. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.
2. Information We Collect We collect the following types of information:
- Personal Information: When you create an account or apply for a loan, we may collect your name, email address, phone number, date of birth, government-issued identification, and financial details.
- Loan Application Data: Information related to loan requests, including income, employment status, and credit history.
- Technical Information: We collect device information, IP address, browser type, and other technical details through cookies and tracking technologies.
- Third-Party Data: We may receive additional information from third-party services like Google, lending partners, and analytics providers.
3. How We Use Your Information We use your information to:
- Provide loan comparison and recommendation services;
- Process loan applications and facilitate communication with lending companies;
- Improve and personalize user experience;
- Conduct analytics and monitor website performance;
- Ensure compliance with legal and regulatory requirements;
- Send notifications, updates, and marketing communications via email or SMS (with user consent).
4. Sharing of Information We do not sell or rent your personal information. However, we may share your information with:
- Lending Partners: To process loan applications and verify your eligibility.
- Service Providers: We use third-party services such as Google (for analytics and authentication) and SendGrid (for email communications).
- Regulatory Authorities: When required by law or to protect legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Third-Party Services Lenders.ng integrates with third-party services, including:
- Google Services: We use Google Analytics for website traffic analysis and authentication services.
- SendGrid: For sending email communications such as loan application status updates and promotional emails.
- Other third-party services may be used to facilitate payments, fraud detection, or customer support.
Each third-party service provider has its own privacy policies, and we encourage users to review them.
6. Data Security We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices You have the right to:
- Access, update, or delete your personal information;
- Opt out of marketing communications;
- Withdraw consent for data processing where applicable;
- Request a copy of your data.
To exercise these rights, contact us at [Insert Contact Email].
8. Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve user experience, analyze website performance, and provide personalized recommendations. You can manage cookie preferences through your browser settings.
9. Retention of Data We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Lenders.ng | [email protected]